7. Registration

Account Creation:

To access our services, you can create an account on our website. During this process, you will be asked to set a password.

User Responsibilities:

You are solely responsible for maintaining the confidentiality of your password and account information. It is of utmost importance that you do not share your password, account information, or access to our services with anyone else.

Account Cancellation and Subsequent Registration:

If you decide to cancel your account, please be advised that you will not be able to create a new account without our prior consent.

8. Returns and Refunds Policy

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within 14 days.

The withdrawal period shall expire after 14 days from the day on which you or a third party other than the carrier, and designated by you, acquire physical possession of the goods.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post, fax or email). You may use the attached withdrawal form as a model, but this is not mandatory.

You may also submit the withdrawal form or any other unequivocal declaration of withdrawal electronically through our website. If you choose this option, we will send you an acknowledgment of receipt of your withdrawal without delay on a durable medium (e.g., by email).

To comply with the withdrawal period, it is sufficient for you to send the communication regarding the exercise of your right before the withdrawal period has expired.

Consequences of withdrawal

Refund

If you decide to withdraw from the contract, we will refund you all payments you have made, including shipping costs (except for additional costs resulting from your choice of a shipping method other than the standard shipping method least expensive that we offer). The refund will be made without undue delay and in any event no later than 14 days from the date you inform us of your decision to withdraw from the contract.

We will use the same payment method that you used for the initial transaction to make the refund, unless you expressly agree otherwise. In any event, you will not be charged any fees for such reimbursement.

Return of products

You must return the products or deliver them to our address or to the address of a person authorized by us to receive them, without undue delay and in any event within a maximum period of 14 days from the date you notify us of your decision to withdraw from this contract. It will be considered that you comply with the deadline if you return the products before the expiration of the 14-day period.

Withholding of refund

We may withhold the refund until we have received the products or until you have provided proof of having returned them, whichever comes first.

Return costs

You will bear the direct costs of returning the products.

Liability for damages

You will only be liable for the decrease in value of the goods resulting from a use other than necessary to establish the nature, characteristics and operation of the goods.

Exceptions to the right of withdrawal

Please note that there are some legal exceptions to the right of withdrawal, so some products cannot be returned or exchanged. We will inform you if this is the case for your specific order.

 9. Submission of Ideas

Do not submit ideas, inventions, authored works or other information that you consider to be your intellectual property and that you would like to present to us, unless we have first entered into a written agreement with you regarding intellectual property or a non-disclosure agreement. If you communicate it to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive and royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future medium.

10. Termination of Use

We reserve the right, at our discretion, to modify or discontinue, temporarily or permanently, access to the website or any of its services. You agree that we will not be liable to you or any third party for any modification, suspension or interruption of your access or use of the website or any content you may have shared on it. You will not be entitled to any compensation or payment, even in the event of permanent loss of certain functions, configurations and/or any content you have contributed or relied on. You are not permitted to circumvent or attempt to circumvent the access restriction measures on our website.

11. Warranties and Responsibilities

Nothing in this section shall limit or exclude any implied warranties by law that cannot be restricted or excluded. This website and all of its content are offered “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim any and all warranties, whether express or implied, regarding the availability, accuracy or completeness of the Content. We do not guarantee that:

• this website or our products or services will meet your needs;
• this website will be available continuously, timely, secure or error-free;
• the quality of any product or service purchased through this website will meet your expectations.

The content of this website does not constitute nor is intended to constitute legal, financial or medical advice. If you require advice, please consult with a qualified professional.

The following provisions of this section shall apply to the fullest extent permitted by applicable law and shall not limit or exclude our liability for matters that cannot be legally excluded or limited. In no event shall we be liable for any direct or indirect damages (including loss of profits, revenue, data corruption, software or databases, or damage to property or data) suffered by you or third parties arising from your access to or use of our website.

Except as expressly provided in an additional agreement, our maximum liability to you for any damages related to the website or any products or services offered through it, regardless of the legal cause that imposes liability (whether contractual, tort, negligence, intentional or otherwise), shall be limited to the total amount you have paid us for the purchase of such products or services or for the use of the website. This limitation shall apply in conjunction with all your claims and causes of action of any kind.

12. Privacy

By accessing our website and/or services, you may be required to provide certain personal information as part of the registration process. You agree that all data you provide is accurate, truthful, and up-to-date.

We place great importance on the protection of your personal information and are committed to safeguarding your privacy. We will not use your email address to send you unsolicited communications. Any email we send you will be related solely to the provision of the agreed-upon products or services.

We have established a policy to address any concerns you may have regarding your privacy. For more information, please see our Privacy Statement and Cookie Policy.

13. Accessibility

We are committed to making our content accessible to people with disabilities. If you have a disability and are having difficulty accessing any part of our website, please let us know with a detailed description of the problem. If the problem is clear and can be solved with standard information technology tools, we will act quickly to resolve it.

14. Export Restrictions/Legal Compliance

Accessing our website from territories or countries where the display of content or the acquisition of products or services we offer is illegal is not permitted. Use of this website must comply with all Spanish export laws and regulations.

15. Assignment and Transfer

You may not transfer, assign, or delegate any of your rights or obligations under these Terms and Conditions, in whole or in part, to third parties without obtaining our prior written consent. Any attempt to assign in violation of this clause shall be null and void.

16. Breach of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach any of these terms, we reserve the right to take any action we deem appropriate to address such breach. This may include temporarily or permanently suspending your access to the website, requesting your ISP to block your access, and/or taking legal action against you.

17. Indemnity

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses arising out of your breach of these terms and applicable laws, including intellectual property and privacy rights. You shall promptly reimburse us for any damages, losses, costs, or expenses related to or arising from such claims.

18. Waiver

Our failure to enforce any provision of these Terms and Conditions or any agreement, or our failure to exercise any right, shall not be construed as a waiver of such provision or right. This shall not affect the validity of these terms and conditions or any agreement, nor our right to enforce all provisions at a later date.

19. Language

These Terms and Conditions shall be interpreted and construed exclusively in English. All communications and correspondence shall be in this language.

20. Entire Agreement

These terms and conditions, together with our privacy policy and cookie policy, constitute the entire agreement between Info-Artel and you in relation to your use of this website.

21. Updates to Terms and Conditions

We may occasionally update these terms and conditions. The date indicated at the beginning of these terms is the date of the latest revision. We will notify you in writing of any changes or updates, and the revised terms will become effective from the date we send you the notification. Your continued use of this website after the publication of changes will be considered as acceptance of the updated terms.

22. Choice of Law and Jurisdiction

These terms and conditions shall be governed by the laws of Spain. Any dispute related to these terms shall be subject to the jurisdiction of the Spanish courts. If any part of these terms is deemed invalid or unenforceable, such part shall be modified or deleted to the extent necessary to comply with the law, but the remaining provisions shall remain in full force and effect.

23. Contact Information

This website is owned and operated by Info-Arte.

If you wish to contact us regarding these Terms and Conditions, you may do so through our contact section.